Support

Write to us

Tell us your iPhone’s model and its version of iOS, what you were doing, and what happened. A screenshot or a screen recording helps too, without anything you’d rather keep to yourself

Where your designs are kept

On your iPhone, in Sprone’s own storage. Sprone has no server, so there’s no copy anywhere else, and it never saves to Photos. To keep a design outside the app, export it to Files

Moving to a new iPhone

Set up your new iPhone from a backup of the old one, in iCloud or on a computer, and Sprone comes with everything it kept. To be safe, export the designs that matter to you first

Forgetting your design taste

Open Settings in Sprone, then Design taste › Forget your design taste… Surprise me, Swing and Narrow Down go back to drawing every style alike until you choose again

Deleting a reference

In References, touch and hold the reference, then choose Delete reference. What it taught your taste goes with it

Exporting and printing

In a design, open ⋯ › Export… and choose PNG, JPEG, PDF or MP4, this size or every size. For a paper size, turn on Bleed and Crop marks and choose 300 or 600 dpi, then send the PDF to your printer

Getting Sprone again

Open the App Store on your iPhone, tap your picture at the top, then Apps, and find Sprone among what you’ve bought. For a refund, go to reportaproblem.apple.com